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Cracked, malfunctioning and distorted screen. This can apply to the exterior glass (digitizer) or interior LCD.

Audio doesn't work. This can apply to low hearing or malfunctioning of the devices loud speaker.

Microphone is too low or not working at all. Upon speaking the recepient cannot hear you or hear you very low.

Static, fuzzy or non-working audio. If you cannot hear well and it's not related to cell phone network.

Poor or no WiFi connectivity. Unable to establish a WiFi connection. Constantly receiving poor signal.

Headphone connector isn't working. If you're having issues establishing a connection to the headphone jack.

Battery drains out quickly, or if the battery doesn't fully charge, or if battery heats up quickly.

Phone doesn't charge. If you're having issues establishing a connection to charge your device.

Faulty or broken camera. If either the front or back cameras do not respond or you see a black screen.

Phone doesn't turn on or power button is stuck. Volume not going up or down. Vibrator is weak or not working.

Non-functioning, home button is stuck or unresponsive. Bio-Metric is unrepairable with replacement of home button.

Unlock your device from the carrier that locked it. Unlocking your device will allow you to use it with a foreign sim card.